People, you must understand that complaining here about the Game Vault won't do anything. This whole thing only exists for marketing purposes. Dell pays iGames for a platform where people engage with the Alienware brand; they show that people are interacting here "for free", so they are paid. Want to show you are unhappy? Go to social media and tag Dell. Send an email or message on LinkedIn to their marketing director (Allison Dew), or do anything else besides complaining here. Have a nice day/night.
Wow, when you think they couldn't mess any more with this Game Vault thing... Congrats to the team; you didn't only haven't bothered to improve this mess; you found a way to turn it even worse. That's the Dell quality right here.
I thought this month AWA got it right with Hotline Miami. A good old game with enough keys for everyone that had interest get something from the vault. But I was wrong, even the old games must had no more than 100 keys. Why create this chaos every month with few keys for newer games if everyone would be happy getting a key for a good old game?
This month I got a key from the game vault, but it was the same hot mess from every month. The page crashed, the confirm button did nothing, but unlike last month, this time when I checked my rewards page the key for Planet Coaster 2 was there. Just luck, I guess.
OK, so I've Open the Vault page in the exact second it opende, claimed Space Marine II and nothing happened. Opened another page, the site was down. 30s latter, refreshed and Space Marine II was gone, Tomb Raider was gone and Cat Quest III was gone. Looked at my rewards page and no key. It really sucks
