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Giveaway - I have received a duplicated or 2nd hand key..

Interstellar
  • -3

Is this common practice with Alienware to give out used keys to multiple people in their giveaways or is this a unique occurrence?

The giveaway in question is

https://na.alienwarearena.com/ucf/show/2165990/boards/contest-and-giveaways-global/Giveaway/deceive-inc-closed-alpha-giveaway

Edited
Replies • 13
Solar

Hey! Sometimes key redemption issues occur due to system errors, etc. It's not common but we do have a limited pool of support keys for users that encounter issues with the keys in question. They just need to provide documentation that they're getting an accurate error.

For the Decieve Inc. Closed Alpha giveaway, it was a closed Alpha that had a small window of being playable. As it states, the Alpha closed on November 13th. If you're getting an issue with redeeming the key now it is almost certainly because the window of playability has shut off.


Lunar

i could be wrong but i believe this a beta key is no longer working, also they revoked this key off your steam account if you activated it a while ago.


Interstellar

@ieve97 Well I never even looked at the date, I imagine you are bang on with your comment, it's odd because the keys available was still very high (over 3/4) of keys being still available - I guess not many people wanted to try the game.

 

It is a shame I haven't checked the giveaways for awhile as I wanted to try that one.

Thanks for your fast reply.

edited

Lunar

this beta steam key gave a +1, but they revoked the key from your steam account, and also removed it from your game count if you're wondering.


Interstellar

@gl2088 I don't understand how I could have activated a key that I recieved today awhile ago? I think you are right on the key is no longer valid though as I didn't check the date of it.

Thanks for your reply


Interstellar

It had a ridiculous time frame ,almost like it was just an advert.

Some devs do stuff like that just to get some attention while avoiding actually giving something out for free.

It happens on Itch a lot with giveaways that last a few hours ,just hoping to drive traffic to their site page.

edited

Galactic

My story too but as it is some alpha I didn't care much to investigate with support.


Galactic

that's weird, i'd tell you to message support, but they take years to respond