Hello. My friend has a problem with his account, his account was blocked. We wrote him the following: This account was blocked due to violation of our Terms of Service and sent this link: https://na.alienwarearena.com/legal/terms. He said that he had not violated anything since 2015. He has been registered here since 2015 and went to the site to read the news, earn experience to increase his level, so that he could then update clothes for his avatar and pick up free games whenever possible, and that’s all, he didn’t do anything else criminal. Is it possible for him to somehow unblock his account and for what reason could he have it blocked? Please help, guys.